Access Top-Notch Plotter Repair & Support

Plotter Repair Service

Experience exceptional plotter service and support with TAVCO's factory-trained and certified technicians.

Benefit from our competitive pricing and flexible support options, including subscription-based service contracts and one-off "as needed" calls.

Our commitment to providing exceptional support ensures that your large-format plotters from HP and Canon will continue to serve you well.

Onsite Support:

Available within a 200-mile radius of Austin, TX
Support for Canon imagePROGRAF equipment is available nationwide via Pitney Bowes.

Remote Support:

Determine remote call viability through a support form submission.

The first call is provided without charge (no charge for active contract customers).

Meet via remote software: Microsoft Teams or Apple Facetime

How to Request Service:

Complete a support form at TAVCO Plotter Repair Service

Receive a service quote and estimated repair time upon request approval.

For out-of-territory requests, we recommend a trusted local service company (our commitment is to ensure that your issue is addressed correctly)

Essential Information:

Most support emails receive a response within one hour during regular business hours.

We address most calls within a 48-hour window, depending on the location and severity of the issue, and subject to the availability of parts.

Existing customers are also welcome to complete the online form.

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Plotter Service FAQs

Regular plotter maintenance includes cleaning the printhead, print path, and rollers; replacing consumables such as ink cartridges and print heads when necessary; and updating firmware and drivers. Scheduling periodic maintenance with a professional technician can help keep your plotter in optimal working condition.

Yes, in many cases, it is possible to repair large-format printers. However, the feasibility of repair depends on factors such as the damage's extent, the printer's age, and the availability of replacement parts. If the plotter is end-of-life, it generally does not make
sense to search third-party sources for parts. Instead, consult a professional
technician to determine if a repair is the best option for your printer.

The lifespan of a plotter varies depending on factors such as usage, maintenance, and the specific model. However, proper care and maintenance ensures that a high-quality plotter can last several years or even a decade.